02
Safety
Normalization of Deviance
The erosion of safety standards.
The article
If
When a minor rule is broken (e.g., skipping a test) and no immediate disaster occurs, the brain re-classifies this "deviance" as "normal." This is how catastrophic failures begin.
Then
“If you see a "hack" or a bypassed alert, do not say "it worked before." Either fix it immediately or document it as high-priority technical debt.”
Unless
Broken Windows Theory
Source
Diane Vaughan, The Challenger Launch Decision (1996) — coined while analyzing the NASA Challenger disaster.
Go to the sourceSee also