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Incentives

Goodhart's Law

Metric Obsolescence.

The article

If

When a measure becomes a target, it ceases to be a good measure. If you reward "number of commits," people will make tiny, useless commits.

Then

Never use a single metric to judge performance. Observe the system's output, not its proxies.

Unless

Balanced Scorecards

Source

Charles Goodhart, Problems of Monetary Management (1975); reformulated by Marilyn Strathern (1997).

Go to the source

See also