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Incentives
Goodhart's Law
Metric Obsolescence.
The article
If
When a measure becomes a target, it ceases to be a good measure. If you reward "number of commits," people will make tiny, useless commits.
Then
“Never use a single metric to judge performance. Observe the system's output, not its proxies.”
Unless
Balanced Scorecards
Source
Charles Goodhart, Problems of Monetary Management (1975); reformulated by Marilyn Strathern (1997).
Go to the sourceSee also