71

Incentives

Shirky Principle

Institutions will try to preserve the problem to which they are the solution.

The article

If

An organisation built to solve a problem draws its budget, headcount and status from that problem persisting. Nobody has to be cynical for this to work: the incentives simply never point at making the team unnecessary, so over time the solution quietly becomes an argument for the problem.

Then

For any team or tool created to fix something, write down what "fixed" looks like and when you will check. A platform team that cannot describe its own obsolescence is optimising for its own survival.

Unless

Some Problems Are Permanenttreating every long-lived team as self-serving destroys the ones doing necessary maintenance, which is invisible precisely when it is working

Source

Clay Shirky, named and quoted in Kevin Kelly, The Shirky Principle (The Technium, 2010).

Go to the source

See also