04

Cognition

Normalcy Bias

Crisis Denial.

The article

If

In the face of a true anomaly, the brain defaults to the most "frequent" explanation to save energy. "It's probably just a transient network error," we say as the database corrupts.

Then

When an error occurs, ask: "If this were the start of a total system collapse, what would the next 10 minutes look like?" If that scares you, investigate now.

Unless

Pre-mortem / Red Teaming

Source

Disaster psychology literature; widely surveyed in Amanda Ripley, The Unthinkable (2008).

Go to the source

See also